Shipping and Returns

Processing Times

Majority of our items are ready to ship (including all preloved items) and may take 1-2 business days for shipping. Solid gold items are made to order and may take 1-2 weeks to process. Orders with custom engraving will need a lead time of 2-3 weeks. 

 

Shipping

Shipping is free for orders staying in Canada or headed to the USA for orders over $150. Shipping may take 2-7 business days depending on which method is chosen. Tracking is always included.

Some items are made to order and have a two-three week turnaround. 

Packages headed outside of Canada may incur customs or duties which are out of our control and we are not responsible for these charges.

 

Returns

We offer store credit for any pieces purchased through our website and returned within 14 days of receipt. We are not responsible for any return shipping costs. All sale and custom items are final sale. All returned items must be in original unworn condition, with no wear or scratches, and any tags still intact. Please get in contact with us at hello@shopcaranina.com for any concerns with your order!

 

Pricing

We do not offer price matching for orders placed before a sale.